We provide support
in your datacenter to ensure proximity gestures
Jiliti's experts offer a local gesture service in your data center (as well as in your technical premises).Local actions include the IMACs (Installations Mouvements Ajouts Changements) required to keep your IT infrastructures in operational condition.
Racking up servers or connecting network equipment? There's no such thing as a small technical gesture when the availability of your services is at stake.
This service also goes beyond technical maintenance, with forward-looking management of your infrastructures, operational analysis and alert feedback. Local actions can also be part of Level 1 support. and 2.
Our local expert can help you
IMAC & Urbanisation
Jiliti technicians in the field carry out local actions (IMACs - Installations Mouvements Ajouts Changements) within a clear governance framework.
Jiliti also manages IT urbanization plans for our customers' datacenters.
We can optimize the physical and logical layout to improve the performance, management and energy efficiency of your IT infrastructure.
New or reconditioned equipment for your upgrades
We select the equipment, hardware and software (servers, storage, network) best suited to our customers' needs, both new and second-hand (certified and tested).
We also offer a resale and recycling service for your equipment, with proven logistics expertise.
Extending the lifecycle of equipment translates into budget savings and a lower carbon footprint.
Dedicated or shared teams
Our expert teams provide maintenance services for server, storage, backup and network hardware, operating to the specifications of the many manufacturers we work with.
Our IT maintenance is proactive, with predictive analysis. We use production data, collected by sensors and analyzed by machine learning algorithms, to predict equipment failures before they lead to breakdowns.
Trust your proximity gestures
recognized and trained experts
Jiliti offers you the best balance between third-party maintenance and manufacturer maintenance under a single governance via our maintenance contract aggregation solutions. We have developed a wide range of technologies to cover all manufacturers on the market, so we can meet all your needs.
We simplify
managing your IT infrastructure
Day-to-day management and governance of your IT infrastructure, including monitoring of budget, performance and environmental impact.
- A comprehensive dashboard for monitoring your IT infrastructure
- Material management
- Measuring environmental impact
- Opening and tracking incident tickets
- Management of material requests and orders
- Assistance from human experts and access to an AI chatbot
- Shared resources
- Team management and roles