Your managed services
cloud expert
Choose the support of Jiliti experts for all your cloud challenges.
With managed services, you benefit from the advantages of outsourcing and pooling IT resources.
We ensure the availability, performance and security of your cloud and its network interconnection.
You can also benefit from governance advice, with FinOps steering, to optimize the operational and financial performance of your cloud.
Our local expert can help you
Support and outsourcing
Jiliti provides cloud and network support (hardware and software) 24/7/365. Our multi-technology experts support you remotely or on site (datacenters, remote sites, warehouses) to guarantee business continuity.
NOC/SOC - 24/7
Supervision of your networks, from wifi to datacenter, is provided by the Jiliti Network Operations Center (NOC) team. The Security Operations Center (SOC) team constantly monitors threats and anticipates the risk of cyber-attacks.
Maintenance in operational conditions (MCO)
Jiliti provides the day-to-day IMACs (Installations Mouvements Ajouts Changements) needed to maintain your cloud and network equipment in operational conditioniliti provides cloud and network support (hardware and software) 24/7/365.
Our multi-technology experts can support you remotely or on-site (datacenters, remote sites, warehouses) to guarantee business continuity.
Cyber surveillance (MCS)
Jiliti guarantees the maintenance of your cloud and network equipment in secure conditions (MCS). This proactive approach to security is based on our expertise in equipment maintenance and lifecycle management.
We maintain an inventory of all equipment and anticipate the need for patching or replacement. We also implement network incident detection tools. In the context of smart building projects, our supervision can also rely on IOT sensors.
Pilotage
contractual commitments
You can outsource cloud and network management while retaining control of performance and budget. By choosing Jiliti managed services, you benefit from service performance monitoring, operational reporting and dashboards. We also support you in financial management, with a FinOps approach (optimizing IT operating costs). Finally, we advise you on the implementation of improvement plans, to boost performance and reduce the carbon impact of your infrastructure.
We simplify
managing your IT infrastructure
Day-to-day management and governance of your IT infrastructure, including monitoring of budget, performance and environmental impact.
- A comprehensive dashboard for monitoring your IT infrastructure
- Material management
- Measuring environmental impact
- Opening and tracking incident tickets
- Management of material requests and orders
- Assistance from human experts and access to an AI chatbot
- Shared resources
- Team management and roles